A.條款，項(xiàng)目;一則;一件商品（或物品）

B.又，同上

C.可找到的

D.有空的

em on the plate is not that.

M: But that's what we call it.

Q: Why does the woman complain？

(13)

A．She doesn't get what she wanted.

B．She is given a vegetable salad.

C．She finds the fruit not fresh enough.

D．She has been overcharged.

to the next item？

M: Good ideal I really can't wait another minute.

Q: What does the woman suggest doing？

(17)

A．Waiting a little longer.

B．Continuing the meeting.

C．Having a break.

D．Moving on to the next item.

聽力原文：M: How would you like to pay for this laptop computer？

M: Credit, please. I don't have enough cash with me. What's your return policy？

W: All of our products have a 30-day refund guarantee. This item has a 1 -year limited warranty. Plus, we offer additional 2-year extension for an additional $180.

M: Well, $ 180 is a lot, but I guess it'd be worth taking it just in case.

What are they NOT talking about？

A．How to pay for the purchase

B．Buying a life insurance

C．Support in case of return

D．An optional warranty

設(shè)u(x，t)是初值問(wèn)題

的有界解，其中(x)為上的有界連續(xù)函數(shù)．證明：如果(x)=A(x)=B，那么．特別地，如果(x)=A，則u(x，t)=A

聽力原文：W: How can I help you？

M: I'd like to return this sweater for a refund. I bought it a week ago.

W: Well, what seems to be the problem？

M: Isn't it obvious by just looking at it？ The first time I washed and dried it, the thing shrank at least five sizes.

W: I see what you mean, but did you follow the washing instructions？ I think it says right here on the label to hand wash it and then to dry it on low heat.

M: How was I supposed to know that？ The label is written in French!

W: The sales clerk must have told you when you bought it.

M: And something else: The stitching is coming undone and the colour faded from a nice dark blue to green. What kind of merchandise are you trying to sell here anyway？

W: Listen, sir. We take a lot of pride in our clothing. What I can do is allow you to change the sweater for another one.

M: I don't want to change it for anything! I just want my money back!

W: Well, I can give you credit on your next purchase, and since the item you purchased was on clearance, we can't give you a refund.

M: A clearance item! There wasn't anything on the price tag or on the clothing rack that said anything about that.

W: I guess you didn't read the fine print in our ad.

M: I haven't seen any of it.

W: Look. Here's the ad, and the information about the clearance sale is right here at the bottom on the back page.

M: How was I supposed to see such small words!

W: Anyway, you can only return items with a receipt within six days, and unfortunately, that was yesterday in your case.

M: What a rip off! I want to talk to the manager.

(27)

A．A T-shirt.

B．A sweatshirt.

C．A sweater.

D．A pair of man's pants.

設(shè)非負(fù)矩陣A∈Rn×n，若A有正特征向量x，則對(duì)所有m=1，2，…和i=1，2，…，n，有

，其中Am=(ij(m))．特別地，若γ(A)＞0，則對(duì)m=1，2，…，都有γ(A)－1Am的各元一致有界．

s coupon to the file cabinet, please.

W Actually, the coupon automatically applies to the most expensive item on your bill. I scan it after I've scanned all your purchases, and it automatically chooses the item.

M Oh, good. I just wanted to make sure it wouldn't be applied to the paper or the scissors or anything like that.

W Nothing to worry about. Okay, your coupon gives you $16 off the file cabinet and your total comes to $105.75. How would you like to pay for that？

What is learned about the coupon？

A．It expires after 60 days.

B．It has a $50 limit.

C．It can be used only at the downtown store.

D．It gives a 20 percent discount on one item.

number three when you get to the loading dock. I know you prefer bay two because it's easier to back into, but the motor on the door isn't working. We can't get it opened. There's a repair guy working on it now, but he says it'll be the end of the day before it's fixed. I'm not sure how much you're delivering to us today. If it's a small delivery, I'll unlock the front of the store and I'll help you carry the boxes. Sorry about this. We've never had any problems with our loading dock doors before. Okay, see you later, bye.

What is the problem？

A．A door is broken.

B．A delivery is late.

C．A phone is not working.

D．An item was not included in an order.

聽力原文：Now listen, and fill in the spaces.

Man: Good morning. Marketing Department. Peter Menzies speaking.

Woman: Hello. Could I speak to John Fitzgerald, please？

Man: I'm afraid he's not in the office at the moment.

Woman: Well, this is Elizabeth Parnell calling. I wanted to talk to John about the meeting next week. You see, I only get back on Tuesday night from a trade fair in the States.

Man: So, would you like me to give him a message？

Woman: Yes, could you ask him if we can postpone Wednesday's meeting？ Till after lunch. That would be easier. I was originally going to be at ten a.m.

Man: OK. I'll ask him to change it. I'll get back to you with a time.

Woman: Thanks. And could you also ask him to add another item for discussion at the meeting？ I thought we were going to talk about the revised budgets – but I can't see this on the agenda.

Man: OK. I'd better ask him to call you ...

Woman: Yes, please. I'm at Head Office at the moment. Can he phone me here today – I won't be back at my own desk until tomorrow afternoon.

Man: Right, I'll give him the message.

Woman: Thanks.

Man: Bye.

Woman: Goodbye.

Look at the note below.

You will hear a woman calling about the arrangements for a meeting.

TELEPHONE MESSAGE

For: John Fitzgerald

Name of caller: Elizabeth Parnell

Date: 7/12/2002

Time: 10.05

Message: Elizabeth will be in the USA until

next Tuesday, for a (9)______

Could you:

Change the meeting to (10)______ on Wednesday.

Add an item to the agenda: the (11)______ ？

Please phone Elizabeth today at (12)______

Which of the following item does NOT belong to the allomorphs of the morpheme {-ed}？

A．/-t/.

B．/-d/.

C．/-rd/.

D．/-rt/.